bennett’s boxes Policies

OVERVIEW

This website is owned and operated by bennett’s boxes. Throughout the site, the terms “we”, “us” and “our” refers to bennett’s boxes.  bennettt’s boxes offers this website, including all information and services available to you based upon your acceptance of all terms and conditions stated here.

We reserve the right to update, change, or replace any part of our website and products we use for our boxes at any time.

We reserve the right to promote or publish images of our product on bennettsboxes.com and our social media accounts. We reserve the right to include information about bennett’s boxes on/in all of our products.

These Terms and Conditions may be revised at any time.

BY ACCESSING OR USING ANY PART OF THE SITE OR SERVICES, YOU AGREE THAT YOU HAVE READ, UNDERSTOOD AND AGREED TO BE BOUND BY THESE TERMS.

If you have any questions about these Terms, please contact us by email at bennettsboxes@gmail.com.

ORDERS

Please allow up to 3 business days for processing orders.  Please allow 3-11 business days for delivery in Canada based on Canada Post services. If you would like your package shipped out sooner, please email us at bennettsboxes@gmail.com and we’ll do our best to accommodate if we can with a faster shipping option.

PAYMENTS WE ACCEPT

bennett’s boxes accepts Visa, Mastercard, American Express, Email Money Transfers, and Paypal.

SHIPPING AND DELIVERY

bennett’s boxes offers a flat rate of $16.00 per box Canada wide. If you are shipping multiple boxes to the same address your 1st box is $16 and an additional $5 per box will be added to the shipping cost.  If you are shipping multiple boxes to separate addresses the $16 per box shipping cost applies.  Please contact us to place multiple box orders.

bennett’s boxes offers a flat rate of $25.00 per box to the United States.  If you are shipping multiple boxes to the same address your 1st box is $16 and an additional $5 per box will be added to the shipping cost.  If you are shipping multiple boxes to separate addresses the $16 per box shipping cost applies.  Please contact us to place multiple box orders.

Shipping ranges from 3-11 business days depending on your location in Canada.  We cannot guarantee an exact shipping date when sending with Canada Post, but feel free to contact us with shipping questions and we will do our best to give you an estimated time.

bennett’s boxes assumes no responsibility for lost items during shipping.  We will do our best to put a trace on the order and open a claim.  The length of the resolution of the claim is out of our control. If claim is resolved in favor and refund is provided we can resend the box or a reimbursement will be offered.  Please note: shipping cost is non-refundable.

We cannot guarantee weather and delivery conditions or damage caused to the outside packaging of the bennett’s boxes product.

INTERNATIONAL SHIPPING

bennett’s boxes does offer international shipping options upon request. Please note that International shipping time’s can vary in length.  We commit to helping you find the best option, but will not be responsible for any associated shipping costs. If you require International shipping, please contact us at bennettsboxes@gmail.com.

bennett’s boxes cannot be held responsible for any custom regulations or duties that might apply. Please make sure that you confirm all sales tax and any custom / duty fees with your post office as we are unable to provide you with the exact amount of the charges or fees you may incur. bennett’s boxes assumes no responsibility for lost items during shipping.

SECURITY

Information obtained by www.bennettsboxes.com  is used strictly for the purpose of providing you with your order.  We will never share or sell your information to a third party organization. Your personal information is safe and protected.

RETURNS

All sales of bennett’s boxes are final. If the recipient  receives a damaged or incomplete shipment of products, please contact us immediately at bennettsboxes@gmail.com . We must receive notice of a damaged or incomplete shipment within one week of receipt, as verified by our Canada Post shipping information. Any refunds or replacements are made solely in our discretion.

RETURN TO SENDER

bennett’s boxes assumes no financial responsibility for boxes ‘returned to sender’ due to incomplete or incorrect address information provided by the customer. Should the box be returned, bennett’s boxes will contact the customer to confirm shipping information and arrange payment of a re-shipping fee.

FOOD ALLERGY DISCLAIMER

Food products used in our gift boxes have been produced and packaged by third party vendors and bennett’s boxes cannot guarantee the food products we use have been kept away from nut products or any other allergen containing ingredients. The product used is generally labelled with ingredients used by our vendors. Please read the labels before consuming. Any non-labelled food always has a risk of possible allergen contamination.  bennett’s boxes will not assume any liability for any reactions to food consumed, including labelled and non-labelled food products. If you have an allergy please contact us directly at bennettsboxes@gmail.com.

SKIN ALLERGY/REACTION DISCLAIMER

bennett’s boxes does not create any of the skin, bath, or beauty products in our gift boxes. All skin, bath, and beauty products provided in our gift boxes are produced and packaged by third-party vendors. The skin, bath, or beauty products used are generally labelled with ingredients used by our vendors. Please read the labels before using any products. Any non-labelled products always have a risk of possible allergen contamination. Please read the labels before using these products. bennett’s boxes will not assume any liability for reactions to skin, bath or beauty products, including labelled and non-labelled products.

If you have an allergy or scent sensitivity please contact us directly at bennettsboxes@gmail.com and we will do our best to accommodate you.